1. Shipping location and delivery time
   Shipping country: All orders are dispatched from the warehouse in Sweden.
   Processing time: The order will be inspected and dispatched within 15 to 30 working days after payment confirmation (the processing time may be extended for customized items or promotional periods).
   Logistics tracking: After shipment, you will receive an email with the tracking number. You can check the progress through the official website of the carrier (such as PostNord, DHL).
2. Delivery range and cost
   Global delivery: We support delivery to most countries/regions (restricted areas are listed below).
   Shipping fee calculation: The settlement page automatically displays the cost (free shipping within Sweden; international orders are charged based on destination).
   Tariff Notice: International orders may incur tariffs, which shall be borne by the recipient (no additional taxes within the EU).
3. Areas where delivery is not possible
   Due to customs restrictions, we are currently not shipping to the following regions:
   Youdaoplaceholder0 Crimea region
   Youdaoplaceholder0 Syria, north Korea and other countries under international sanctions
   (For a complete list, please email triptacity@glassessungl.com)
4. Delay and After-sales Service
   Delayed processing: If the goods are not dispatched within 30 days, we will contact you proactively and provide a compensation plan (such as discount coupons).
   Address modification: Only before shipment is supported. Please contact customer service by email and indicate your order number.
   After-sales support: We will be responsible for any damage or loss during transportation. Please provide photos as proof within 48 hours after signing for the goods.
5. Contact Information
   Have any questions about the transportation policy? Please contact us in the following ways:
   Customer service email: triptacity@glassessungl.com